At TypoWise.com, we strive to ensure that our customers are satisfied with their purchases. This Refund Policy outlines the terms and conditions under which refunds are issued for products and services purchased through our website.
1. Digital Products
As our products are digital in nature, they are delivered immediately upon purchase. Refunds for digital products are generally not provided except under the circumstances outlined below:
1.1 Eligibility for Refunds
You may request a refund if:
- The product you received is defective or incomplete.
- You were charged incorrectly.
- The product does not match its description on our website.
1.2 Ineligible Refund Requests
Refunds will not be issued for:
- Change of mind after the purchase.
- Inability to use the product due to technical issues unrelated to our product.
- Products purchased in error.
2. Refund Request Process
2.1 How to Request a Refund
To request a refund, please follow these steps:
- Contact our support team at support@typowise.com within 7 days of purchase.
- Provide the following information:
- Order number
- Product details
- Reason for the refund request
2.2 Review and Response
Our team will review your request within 3-5 business days and notify you of the outcome via email.
3. Refund Approval
If your refund request is approved:
- You will receive a full or partial refund to your original payment method.
- Refunds may take 5-10 business days to process, depending on your payment provider.
4. Exchanges
In cases where a refund is not applicable, we may offer an exchange for the product. Exchanges are subject to product availability and at our discretion.
5. Changes to the Refund Policy
TypoWise.com reserves the right to update or modify this Refund Policy at any time. Changes will be posted on this page with the revised effective date. Continued use of our website indicates acceptance of the updated policy.
6. Contact Us
If you have any questions about this Refund Policy, please contact us:
- Email: support@typowise.com
Thank you for choosing TypoWise.com. We value your trust and strive to provide you with the best experience possible.