Welcome to the TypoWise FAQ page. Below, you will find answers to common questions about our digital products, services, and policies. If you can’t find the answer you’re looking for, feel free to contact us.

General Questions

1. What is TypoWise?

TypoWise is your go-to digital store for premium fonts, typography tools, 3D assets, video templates, and graphic design resources. Our goal is to provide creatives with high-quality assets to elevate their projects.

2. Are your products compatible with all software?

Each product includes a detailed description specifying the compatible software or platforms. Please review this information before purchasing to ensure compatibility.

3. Do you offer free products or trials?

Currently, we only offer paid products. However, we occasionally run promotions and discounts, so be sure to subscribe to our newsletter to stay updated.

Purchasing & Downloads

4. How do I purchase a product?

Add your desired products to the cart, proceed to checkout, and complete the payment using one of our secure payment methods. Once the payment is confirmed, your product will be available for download.

5. What payment methods do you accept?

We accept major credit cards, PayPal, and other secure payment gateways.

6. How do I download my purchased products?

After completing your purchase, you’ll receive a download link via email. You can also access your downloads through your TypoWise account.

7. I didn’t receive my download link. What should I do?

Please check your spam or junk folder first. If you still don’t see the email, contact us at support@typowise.com, and we’ll assist you.

Refunds & Returns

8. Can I request a refund?

Refunds are only granted under specific conditions, such as defective or corrupted files, duplicate purchases, or unresolved technical issues. Please refer to our Refund and Returns Policy for more details.

9. Can I exchange a product?

Since our products are digital, exchanges are not possible. However, if you encounter an issue with your purchase, please contact us, and we’ll work on a resolution.

Technical Issues

10. My product isn’t working correctly. What should I do?

If you experience issues, first check the product requirements and installation instructions. If the problem persists, contact us with details and screenshots at support@typowise.com.

11. Can you help me with product customization?

We do not offer customization services. However, our products are designed to be user-friendly, and most include documentation or tutorials for assistance.

Account & Privacy

12. Do I need an account to make a purchase?

No, you can check out as a guest. However, creating an account allows you to access your purchase history and download links anytime.

13. How is my personal information protected?

We prioritize your privacy and use secure encryption to protect your data. For more details, see our Privacy Policy.

Contact Us

If you have further questions, don’t hesitate to reach out:

Thank you for choosing TypoWise! We’re here to support your creative journey.